Frequently Asked Questions

Most benefits plans do cover Osteopathy but make sure you review your plan or contact your insurance provider before booking your appointment.

We offer direct billing through TELUS Health, providerConnect, and Sun Life Connect. Please note that not all insurance companies are partnered with these platforms and may not support direct billing. For example, Alberta Blue Cross does not currently allow direct billing for osteopathy services; however, coverage is often still available. In these cases, you will be provided with a receipt to submit for reimbursement. Before booking, we recommend confirming your osteopathy coverage with your insurance provider. Please note that we can only direct bill your primary insurance provider. If you have secondary coverage (e.g., through a spouse’s plan), you will receive a receipt to submit the remaining balance to your secondary provider.

The number of treatments required usually corresponds to the length of time the problem has been present. Typically older injuries will need more appointments than newer ones. Please allow 3-5 treatments to determine if osteopathic treatment is effective for you.

Osteopathy addresses structural dysfunction in the body to improve overall function and build health. Structural dysfunction can cause symptoms such as muscle and joint pain, digestive issues, headaches, postural issues, fatigue, and much more! Osteopathy DOES NOT treat or provide medical diagnosis.

It is important to wear loose, comfortable clothing that does not restrict movement. Please do not wear clothing such as hoodies, jeans, or dresses/skirts.

Although some people feel immediate relief from an osteopathic treatment, others may notice changes take up to 3 days after treatment. Some people also feel sore or tired after treatment which may last a few days. This is because the body needs to adjust and integrate the changes made during treatment.

Osteopathic treatment aims to work with your parasympathetic (rest and digest) nervous system. This is the part of your nervous system that is active when you are relaxed and is important for healing and recovery. By applying gentle treatment techniques, osteopathy is able to make change with less force as the body is not tensed or fighting against the treatment being applied. One of these gentle techniques used is referred to as indirect treatment. This is where the problem area is taken into a position of relaxation to allow the nervous system to stop guarding and usually feels painless for the patient. This is similar to the idea that when a drawer is stuck, you may need to push it back in before you can open it again.